Privacy Policy

Privacy Policy

Introduction

Welcome to https://25kg-peanuts-for-garden-birds.feedersandmore.co.uk (hereafter referred to as “25kg Peanuts for Garden Birds,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Customer Data Protection Act (UCPA)
  • Connecticut’s Consumer Transfer Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://25kg-peanuts-for-garden-birds.feedersandmore.co.uk.
  2. Any mobile applications or services associated with our brand.
  3. Online forms, surveys, and interactive features on our platform.
  4. Services provided through third-party platforms linked to our website, though please note that these external services have their own privacy policies.

Processing Activities

This policy covers various interactions, including:

  1. Using our applications or services as an authorized user.
  2. Visiting any websites associated with this Privacy Statement.
  3. Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and improve our services:

  1. Account Information: Details required to create and manage your account on our platform.
  2. Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration date, and CVV/CVC codes.
  3. Financial Information: Records of purchases, transaction histories, and billing addresses.
  4. Purchase Information: Details about the products you buy from us, including quantities and order dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience (e.g., IP address, device type, operating system).
  6. Location Data: Information about your geographical location when using our services on a mobile device.
  7. Feedback: Reviews, comments, and responses you provide to enhance our products and services.
  8. Social Media Information: Data from social media platforms when users choose to interact with us through these channels.
  9. Product Information: Preferences, reviews, and interactions related to the products we offer.

We collect this data through various methods: user input forms, online interactions, cookies, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website:

  1. Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionality.
  2. Preference Cookies: Remembering user preferences, language settings, and other customizable features.
  3. Analytics Cookies: Collecting aggregated data for analytics purposes, helping us understand how visitors use our site.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or as required by law:

  1. Data related to account management and transactions is retained for the duration of your account’s active status and for a period after that to comply with legal obligations.
  2. Personal data collected for analytics, marketing, or other purposes is kept for up to 24 months unless specifically requested to be deleted by the user.
  3. Once the purpose for which data was collected is fulfilled, we delete or anonymize the data securely.

Security Measures

We implement robust security measures to protect your personal data:

  1. Employing encryption for secure communication and data storage.
  2. Utilizing trusted third-party processors who adhere to strict privacy and security standards.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children, and any such data will be deleted if brought to our attention.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections to be made to inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data, except where retention is required by law.
  4. Restriction: Limit the use or processing of your personal data in certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes, such as marketing.
  7. Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise any of these rights, please contact our Data Privacy Team at [email protected] or write to us at:

25kg Peanuts for Garden Birds
Data Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified via our website, and we encourage users to review these updates regularly.

Contact Information

For any questions, requests for access or deletion of data, or if you have concerns about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Mail: 25kg Peanuts for Garden Birds, Data Privacy Team, [Address]